Senior Digital Service Assessor - #1677832

DWP. Digital with Purpose.

DWP is the UK's largest government department. Right now, we're using the latest tech, tooling, and thinking to power a once-in-a-generation digital transformation, building products and services that work better for millions of citizens across the UK.

We're focused on building and running innovative digital technology solutions that meet and respond to the changing needs and expectations of millions of people.

To help us achieve this, we are looking for a number of Senior Digital Assessors to play a pivotal role in ensuring the delivery of high-quality digital services to our users.

Digital Service Assessors have a crucial role ensuring DWP services comply to the Government's Service Standard for delivery of high-quality services.

Data. Work. Projects.

The Service Standard assurance function provides an exciting opportunity to ensure the needs of users are really understood and are appropriately reflected in the design and delivery of brilliant digital services.

A key element of this role is helping service teams to do the right things, in the right way, at the right time.

As a Senior Assessor you will lead Service Standard assessments for DWP's larger, more complex services.

You'll apply a range of assessment methods/approaches and producing reports for senior leaders which describe the readiness of individual services to proceed to the next stage of their digital journey.

You will play a key role as an ambassador of the Service Standard and actively contribute in a range of forums, meetings, networks, conferences and online communities to increase its eminence.

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing - Communicate purpose and direction with clarity, integrity and enthusiasm. Respect the needs, responses and opinions of others
• Leadership - Show pride and passion for public service. Create and engage others in delivering a shared vision. Value difference, diversity and inclusion, ensuring fairness and opportunity for all
• Making Effective Decisions - Use evidence and knowledge to support accurate, expert decisions and advice. Carefully consider alternative options, implications and risks of decisions
• Seeing the Big Picture - Understand how your role fits with and supports organisational objectives. Recognise the wider Civil Service priorities and ensure work is in the national interest

And the following technical skills:

• Quality Assurance

Details. Wages. Perks.

You'll join us in our brilliant digital hubs located in Blackpool, Leeds, London, Manchester, Newcastle or Sheffield.

We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model - expect to be in the office 40% of the time, with the rest home working.

In return for your skills, we offer a competitive pay up to £66,058.

You'll be eligible for a brilliant civil service pension with employer contributions worth 28.97%.

You'll get a generous leave package, starting at 26 days and rising to 31 days over time, plus all the usual bank holidays, and the option to take extra days off on flexi leave.

We also have a broad benefits package built around your work-life balance which includes:

• Flexible working, flexi hours and flexi days
• Hybrid working: some time in a hub with the team, some time at home
• Family-friendly policies
• Time off for volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Sports and social activities
• Working in an award-winning environment and culture
• Professional development, coaching, mentoring and career progression opportunities

CLICK APPLY for more information and to start your application.