Office Administrator & Sales Support - #1686195

Job Description Office Administrator & Sales Support Location Sheffield S TF :

Formed in 1977, Bebida Beverage Solutions Ltd is a family-owned business currently employing 17 staff. Over the past 45 years, we have gained a formidable reputation for installing and maintaining high-quality hot and cold drinks systems and supplying the associated dispense products.

Focussed on customer service, we operate within the hospitality, leisure, catering, licensed trade and workplace environments. We are proud to be a major partner within Vimto soft drink dispense network, a regional Professional Partner of Jacob Douwe Egberts UK, and we roast our own high-quality coffee under our Forge Coffee Roasters brand.

OverviewWe are looking to fill a broad and flexible Office Administrator role, with a focus on customer service and sales. The successful candidate will play a crucial role in ensuring the smooth operation of our office by providing comprehensive administrative support. This position requires a blend of organisational skills, customer service expertise, and proficiency in various software applications to facilitate efficient office management.

Key Responsibilities

Office Administration:

• Manage general office duties, including answering phones, processing customers orders, responding to emails and handling correspondence.


• Communicating directly with our customers and between our departments throughout the day.


• Assist with ordering of stock across our departments.


• Handling inquiries, queries and requests for technical support.


• General cleanliness of the office space.

Sales Support:

• Assist the sales team with contracts and quotations.


• Maintain and update customer databases (e.g., Monthly reports & CRM systems).


• Prepare sales reports, presentations, and documentation as needed.


• Act as a liaison between sales and customers to ensure timely delivery and service.


• Handle customer queries and complaints with professionalism and efficiency.

Experience:

• Proven experience in an administrative role, sales support role or a similar position is desirable.


• Proficiency in Sage 50, Microsoft Office Suite (Word, Excel, Outlook) is desirable.


• Strong organisational skills with the ability to manage multiple tasks effectively.


• Excellent customer service skills with a friendly and professional demeanour.


• A proactive attitude in all areas to help us improve and grow our business.

Our ideal candidate will:

• Live close to our S9 2TF office with own transport


• Be a strong people person, fun and confident, but calm and composed


• Be an excellent communicator


• An appreciation of good coffee would be useful!

Benefits:

In return for your hard work and dedication, we can offer you the following benefits:

• Pension Scheme


• Death in Service Insurance Policy


• Free barista made drinks during working hours


• Access to staff pricing on company products


• Professional growth opportunities

Job Types: Full-time, Permanent

Pay: £22,000.00-£30,000.00 per year

Benefits:

• Company pension


• Employee discount


• Life insurance

Schedule:

• Monday to Friday

Work Location: In person