Senior Manager, Customs Brokerage, Amazon Customs & Trade - #1690393

Amazon is the most customer-centric company on Earth. We are seeking talented, customer-focused, bright, and driven individuals to develop and manage our growing global supply chain as part of Amazon Customs & Trade.

Since 1995, Amazon has focused on being "Earth's most customer-centric company." Amazon Customs & Trade supports this mission by developing innovative international capabilities and supply chain strategies. We are a fast-paced, growing organization looking for the planet's top supply chain professionals. We operate globally to revolutionize customer experience and aim to become the world's leading e-commerce company.

1. Develop operational and execution strategies for Customs Brokerage activities across the EU and UK.


2. Lead strategically important initiatives such as planning, automation, and optimization, working cross-functionally to identify opportunities.


3. Create and refine metrics to measure performance, identify defects and trends, and ensure high-quality, efficient, and cost-effective operations.


4. Standardize operational procedures by partnering with operations and technology teams to build repeatable and reliable processes, increasing consistency and performance.


5. Lead operational excellence programs, linking policies, procedures, controls, monitoring, and reporting to compliance and performance improvements.


6. Monitor and anticipate regulatory changes, supply chain evolution, and innovative solutions to proactively remove barriers.


7. Serve as a subject matter expert on compliance, collaborating with technology, legal, and other stakeholders.


8. Communicate effectively at all organizational levels and across geographies, demonstrating collaboration and leadership.

• Bachelor’s degree


• Leadership experience managing large teams (50+ members)


• Extensive experience in transportation management, customs brokerage, and origin consolidation


• Proven track record managing international supplier product flows into fulfillment/distribution networks


• Strong process management experience

• MBA/MS in supply chain or related field


• Experience launching and scaling startups


• Proven ability to drive large-scale continuous improvements cross-functionally


• Strong analytical skills with experience in forecasting, capacity planning, and metrics analysis

Amazon is committed to diversity and equal opportunity. We consider all candidates based on experience and skills. We prioritize privacy and data security. For accommodations during the application process, visit this link.

We are an inclusive culture that empowers employees to deliver excellent results. If you need workplace accommodations, please contact us through the provided link. We do not discriminate based on veteran status, disability, or other protected categories.