Data Support Specialist - #1695957

At Keystone Education Group, we are passionate about helping students around the world find the right educational opportunities. As a global leader in education marketing and student recruitment, we connect millions of students with universities and educational institutions worldwide, enabling informed decisions through powerful digital tools, data, and guidance.

We are currently seeking a Data Support Specialist to join our dynamic team. In this role, you will play a critical part in supporting our data operations and ensuring seamless access to accurate, high-quality information across the business. You will be responsible for managing incoming data requests via our service desk, delivering timely and precise responses to internal stakeholders.

Responsibilities

• Manage incoming data requests via the service desk, providing accurate and timely responses to stakeholders across the business.
• Design, write, and maintain SQL scripts, stored procedures, and functions to support web applications and reporting needs.
• Develop and optimise complex queries for performance, scalability, and reliability.
• Troubleshoot and resolve database related issues and queries.
• Assist with database design and schema management to support new products and features.
• Contribute to internal documentation of database architecture and processes.
• Work closely with engineering teams to ensure data availability and consistency.
• Identify opportunities to automate manual data processes and improve reporting efficiency.
• Ensure adherence to best practices in SQL development and database standards.

Skills Required

• Solid understanding of relational databases.
• Strong SQL skills.
• Proficient with data visualisation or reporting tools (e.g. Looker Studio, Power BI).
• Excellent attention to detail and commitment to data accuracy and quality.
• Strong problem solving and analytical skills.
• Comfortable working with large datasets and interpreting complex data structures.
• Able to explain technical data concepts to non-technical audiences.
• Understanding of data privacy, governance, and security practices.

Nice to have

• Experience working with SQL Server / SSMS.
• Experience with SQL performance monitoring tools.
• Familiarity with Jira or similar ticketing systems.
• Knowledge of data warehousing tools and cloud platforms (e.g., BigQuery, Amazon Redshift).
• Comfortable with source control tools (e.g., Git) and code deployment workflows.
• Experience working in Agile development environments.

About FindAUniversity and Keystone Education Group

As a member of FindAUniversity and the Keystone Family, you will be working with passionate, professional and high-performance individuals. Together, we have grown successfully into more than 800+ talented employees with sites that are recognised as the world's leading search engines for education. Ambition, drive and great ideas help us reach our goals – join us in the making of your career!

Do you want to join our family?

FindAUniversity is based in the UK and we offer hybrid working arrangements, with the ability to work from home and the office. If this sounds like it could be you, and you would like some additional information about the role, then please get in touch.

Please send us your application by hitting the button "Apply here!".

Applications will only be accepted from candidates who are authorised to work for any UK employer. 

This role is not eligible for sponsorship.

Job Type: Full-time, 37.5hrs /week, Permanent

Keystone is an equal opportunity employer. We celebrate diversity and are deeply committed to fostering an inclusive environment for all employees.