Operations Coordinator -Sheffield - #1696982

Freight Forwarding Operator - Sheffield - £30,000- £35,000 (DOE)

Join our growing team as a Freight Forwarding Operator, where you'll play a key role in the coordination of international and domestic shipments across air, sea, courier, and land freight. This is a full-time, permanent position.

Hours: Monday to Friday,

09:00 - 17:00 (1 hour lunchbreak)Salary: £30,000- £35,000 (DOE)

Why Join Us?

We offer a supportive work environment along with a range of valuable benefits:

• Company pension scheme
• Health Plan (cashback on healthcare services including dental, optical, physiotherapy, and specialist consultations)
• Commission package after qualifying period, offering extra earning potential

The Role

As a Freight Forwarding Operator, you will support the full shipment process, ensuring the smooth movement of goods and effective communication with clients and carriers.

Key Responsibilities:

• Shipment Coordination:
• Assist in booking shipments with carriers (air, sea, courier, and land)
• Track and monitor cargo movements
• Communicate shipment status to clients
• Customer & Supplier Communication:
• Liaise with customers, agents, suppliers, and freight companies
• Provide regular updates and resolve any shipping issues
• Handle inquiries and complaints in a professional manner
• Billing & Invoicing:
• Generate customer invoices and process purchase invoices
• Verify freight charges and coordinate with the accounts team
• Data Entry & System Management:
• Input shipment details into freight management systems (e.g., Realm)
• Maintain accurate and up-to-date records

What We're Looking For

• Strong organizational skills with the ability to manage multiple shipments
• High attention to detail to ensure documentation accuracy
• Good communication skills to interact effectively with clients and suppliers
• Basic knowledge of freight terms, Incoterms, and shipping regulations (training provided)
• Problem-solving mindset for managing unexpected shipment delays or issues
• Proficiency in Microsoft Office (Excel, Word) and familiarity with logistics software

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.