National Education Leads Team Leader - UK - #1746132

Location: Remote UK

Annual Salary: £40k

Contract: Permanent

Hours: 37.5 per week

Line Manager: Rebecca Stott

We’re seeking a strategic and data-driven Team Leader to lead and support our high-performing team of national education leads drive educator and school B2C/B2B; growth, retention and community engagement.

The ideal candidate will have a thorough understanding of school/trust leadership in England and a proven track record in networking and advanced audience analytics within dynamic, fast-paced environments.

As Team Leader for National Education Leads, a group of experienced educators who lead on the promotion of our; curriculum, English, Maths, Science, arts, Inclusion, Digital, assessment and wellbeing offer, you will support the team to achieve their goal of establishing our brand as a trusted authority in the industry through: deadline management, tracking and monitoring KPIs and foster a positive, solutions-oriented work environment. You’ll coach and empower your team to maximise performance and stay up to date on business updates, processes, and best practices.

Key Responsibilities

Project & Team Management

• Plan and execute sprints (projects), prioritise tasks, and manage projects using tools like Jira, Tableau and excel.
• Oversee daily operations, sign off on projects, and manage team workload.
• Line management: Develop team members through 1-1s, performance tracking, and troubleshooting.
• Provide monthly performance reports and data on team activities.
  
  

Administrative Duties

• Develop and implement a data-driven strategy for monitoring impact of individual and team initiatives, aligned with our brand, to support our educator (B2C) and school/trust (B2B) growth and retention ambitions.
• Leverage advanced analytics tools to refine audience segmentation for enhanced personalisation and targeting.
• Oversee resource allocation and handle recruitment where needed.
• Organise and run video meetings including stand-ups, sprint reviews, retrospectives, and external meetings.
• Communicate and report back on strategy and campaign/project performance and provide insights for future development.
  
  

Collaboration

• Manage cross-functional communication with other teams across the business; content, sales, marketing, schools, PD, HR and SLT.
• Stay up-to-date on the latest education and marketing trends and technologies in the education sector and share updates and insights with the team.
  
  

Coaching & Development

• Support team members’ growth through coaching, setting measurable goals, and encouraging continuous learning.
• Lead training sessions and onboarding for new starters, and promote a culture of problem-solving.
  
  

Team Wellbeing

• Ensure the team feels supported, celebrating successes and maintaining a positive work environment.
• Facilitate open communication, providing feedback, and creating a safe space for challenges and discussions.
  
  

Requirements:

• Experience working in the educational sector in the UK (preferably within a leadership capacity/strong knowledge of trust/school leadership)
• In-depth understanding of the England education market (B2C/B2B), with insights into policy, curriculum requirements, and public-sector education strategies and experience/understanding of how to market B2C/B2B to this sector.
• Prove leadership track record, focused on providing solutions and empowering teams.
• Ability to handle sensitive information with professionalism and care.
• Proven ability to drive acquisition, retention and product adoption through data-informed strategies.
• Experience with project management methodologies and a focus on delivering results.
• Excellent communication and interpersonal skills, with the ability to work effectively across different teams and levels of the organisation.
• Demonstrated ability to think strategically and creatively to solve complex marketing challenges.
• Proficiency with analytical tools/software.
• Alignment with Twinkl’s core values and leadership approach.
  
  

KPIs

• Identify 1 area of improvement linked to top level thought leadership strategy and make data-driven decisions on how to optimise and develop this opportunity, product or service per month
• Respond to 1 training need within the National Thought Leader Team each month and source/deliver appropriate training
• Support the development of the B2B influence strategy and ensure that each National Thought Leader completes one relevant action towards this strategy per month.
  
  

Company Leadership KPIs

• Ensure 100% of team members achieve their KPIs and actions are in place where performance is below this.
• Ensure 100% of team members score between 4 and 5 on the Workload Monitor and effective actions are in place for scores above or below this, every week.
• Complete 100% of tasks assigned by HR within allocated timeframes.
  
  

In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.

Here’s a couple of the things that make Twinkl a great place to be:

• A friendly, welcoming and supportive culture. We believe work should be fun and always put people before the process
• Diversity, inclusion and belonging - our Employee Network Program includes working groups for LGBTQ+, People of Colour, Disabilities (visible and invisible), Women in Tech and Working Parents.
• From day 1 - Westfield Health, 33 annual leave days per year (pro-rata) inclusive bank holidays, a "Me" day each year, a charity day each year, flexible working policy with opportunities to work from home and Twinkl subscriptions.
• Quarterly company awards programme
• Seasonal events
• Referral scheme
• Cervical and Prostate screening
• Company sick pay after 3 months of service
• After probation - cycle-to-work scheme
• Long-term service reward - Life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pay, long service award, long service annual leave