Operation Shift Manager, Delivery Operations - #1775704

Job ID: 2911421 | Amazon Commercial Services Pty Ltd

Here at Amazon we are currently seeking for experienced Sort Center Shift Managers to join our team within our Kemps Creek Sort Center.

For this position, you'll play a key role in driving engagement and execution excellence in our Sort Center operations. This leader will be comfortable managing and inspiring a team, able to think strategically (while paying careful attention to detail), and enjoy working in a fast-paced, dynamic and data-intensive operations environment. The successful candidate will be a natural self-starter who is comfortable supporting daily operational activities. This individual must have a curious mind-set, excellent analytical abilities, as well as superior written and verbal communication skills.

Please note the shift pattern is based on 4 days on and 3 days off.

Key job responsibilities
- Leading and developing a team of Amazon associates
- Maintaining Health and Safety standards, while promoting a Health and Safety culture on-site.
- Oversee and improve performance of all aspects of sortation operations including but not limited to:
- Lead sort center activities across a shift and support coordination of staff plans and operating schedules.
- Develop a strong performing team fostering a culture of safety, customer obsession and engagement.
- Support developing and implementing process quality and continuous improvement initiatives.
- Encourage and strengthen our strong culture of health and safety best practices.
- Contribute to cross-functional projects as needed.

- Completed Bachelor’s Degree from an accredited University,
- Working experience in Operations, Supply Chain/Logistics, or a related field,
- Experience as a manager, involving sizable teams; you’re a natural at motivating others around you and building strong relationships,
- Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes,
- Excellent communication skills, both verbal and written,
- Experience with performance metrics and process improvement,
- Work a flexible schedule/shift/work area, including weekends, days and nights,
- Authorised to work in Australia without sponsorship.

- You are leader and exhibit that in you every day work,
- You have the ability to thrive in an ambiguous environment, and when given a deadline you know how to motivate yourself and meet it,
- You have strong verbal and written communication skills,
- You enjoy analytical work and using data to provide thought-provoking and workable solutions,
- You typically volunteer to lead projects and help your team achieve goals,
- You have a track record of taking ownership and driving results,
- You see value in long term thinking and large scale impact to a company.

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.