Assistant Manager - #1775938

Assistant Manager - Residential LivingSheffield£27.5k per annum

Synced are looking for an Assistant Manager to lead a small team for a PBSA building in Sheffield. This role is about creating a real sense of community and ensuring residents feel at home.

You may currently be working as a Customer Service Advisor, Resident Coordinator or Host, Community Associate, Resident Services Advisor, Front of House, Receptionist or in a similar customer services role – whatever your title, what really matters is your people-first attitude and ability to provide an exceptional experience.

Outline duties:

• Creating and nurturing an incredible environment for residents.
• Building strong relationships with your team, residents and creating a true sense of community.
• Managing social media channels for the building.
• Supporting sales & marketing – conducting site tours, handling leasing & renewals, and promoting memberships.
• Overseeing building administration – including tenancy & lease documentation.
• Coordinating maintenance requests and liaising with contractors.
• Organising events to enhance resident engagement.

What We’re Looking For:

A real people person – warm, friendly, and approachable.Customer service obsessed – you love delivering great experiences.Highly organised – able to juggle multiple tasks in a fast-paced environment.Great communication skills – both in person and online.Experience in a customer-facing role – hospitality, PBSA, BTR, CoLiving, coworking, or similar industries are all transferable.

Why Join Us?

Be part of an exciting and growing company in the PBSA sector.Work in a dynamic and social environment with a real sense of community.Opportunities for career growth and development.

If you’re looking for a role where you can make a real impact, build connections, and grow your career, we’d love to hear from you.

To be considered for and be successful in this role you will need to be a team player with a willingness to adapt and grow with the business who thrives in a fast-paced environment.

Synced are acting as an external talent partner.