Customer Account Manager - #2065845

Job Title: Customer Account Manager

Location: Sheffield and surrounding areas. Office and field-based covering South Sheffield, Chesterfield and Mansfield

Working Pattern: Full Time - 9:30am - 4:30pm Monday to Friday

Salary: £25,000 + bonus

Benefits: Excellent working hours (32.5 hours per week!), uncapped bonus, 25 days holiday + additional day off for your birthday

Are you a driven and outgoing candidate with a passion for delivering excellent customer service? If this sounds like you and you are looking for a role where you are both office based and out in the field visiting clients and delivering great service, this could be an excellent opportunity for you!

Joining a well-established organisation based in Sheffield, known for its friendly and team-focused culture, as a Customer Account Manager we are seeking someone with exceptional communication skills and a personable approach to building rapport.

You will be confident engaging with customers both over the phone and face-to-face, with a genuine passion for developing strong professional relationships.

The ideal candidate will have experience in a similar B2B role, managing existing accounts and/or identifying and developing new business opportunities.

Key Objectives:

• Engage in consultative selling to identify customer needs and provide value-added solutions.
• Develop and maintain strong relationships with clients to ensure customer satisfaction and loyalty
• Achieve and exceed targets through a blend of account management and new business development
• Effectively communicate product offerings and solutions that meet client needs.
• Develop and maintain high level of product knowledge to offer the best tailored solutions to clients
• Conduct regular market analysis to identify new business opportunities.
• Complete and submit sales reports and paperwork.
• Provide quotations and process customer orders
• Maintain and update CRM database and Excel spreadsheets accurately

This is an excellent opportunity to join a supportive, people-oriented organisation in a role where through delivering exceptional service and solutions to clients, you can make a real impact!

Our client is looking to hire as soon as possible so please do apply today!

Note: Candidates must possess a full UK Driving licence to be considered for this role

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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