Business Support Officer / Processing Administrator - Local Authority - #2067005

Business Support Officer

• Hourly Rate: £13.26 PAYE
• Location: Sheffield S1/Hybrid
• Job Type: Full-time, Interim (initial training period office-based)

We are seeking a Business Support Officer to join our client's Belonging service, focusing on managing Special Educational Needs (SEND) applications. This role offers a hybrid working pattern, with up to 3 days in the office each week after the initial training period. The position requires working from Monday to Thursday between 8:45am and 5:15pm, and Friday from 8:45am to 4:45pm, excluding bank holidays and weekends.

Day-to-day of the role:

• Organise and manage a shared inbox to ensure efficient communication flows.
• Some taking minutes in Panels and other meetings (if have the relevant experience)
• Provide high-level administrative support to the service, clients, and key stakeholders.
• Support a busy telephone line, handling inquiries and providing timely responses.
• Maintain confidentiality and handle sensitive information with discretion.
• Adapt to changing priorities and deadlines, ensuring continuous support to the team.

Required Skills & Qualifications:

• Proven experience in a similar administrative role.
• Experience of taking minutes in meetings is desirable
• Exceptional organisational and time management skills.
• Strong proficiency in Microsoft Office Suite and other relevant software.
• Excellent communication and interpersonal skills, with confidence in both verbal and written communication.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making abilities.

Benefits:

• Competitive hourly rate.
• Hybrid working arrangement allowing flexibility.
• Comprehensive training and support.
• Opportunity to work within a supportive and dynamic team.

To apply for this Business Support Officer position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.