Technical Specialist - #2071323

Technical Specialist - Customer Information Control System (CICS)

The role of the CICS Technical Specialist is to work with the Customer Information Control System (CICS) software product on IBM mainframe having strong technical expertise and eagerness to work with new technology and infrastructure. You must have worked on several large complex projects in a CICS Technical role designing and implementing technical solutions to commercial problems.

What you will bring to the role;

• Good working knowledge of the SMP/E utility to install software on the mainframe and provide evidence of your problem analysis and determination skills
• CICS Systems software installation, administration, maintenance, resource definitions and support
• CICS Production Support including out of hours troubleshooting support
• Providing technical assistance to Developers and Application Support Teams
• Project manage the delivery of services by other internal/external teams
• Design and develop new hardware and software technology solutions
• Lead and direct problem investigation and recovery in complex situations

To be successful in this role you should have proven experience within the Technology sector with knowledge of the following skills:

• Relevant product knowledge including knowledge of CICS / TS 5.5 , SMP/E, Omegamon, ACF2 or RACF, CICSPlex/SM
• Past working experience on relevant systems, i.e. CICS and third party product installation and support
• Availability to work the shift pattern required for this role, i.e. This team provides 24/7 support therefore you will be required to provide cover when fully competent in the Banks processes
• Experience working in relevant environment/s, i.e. Mainframe Sysplex experience is desirable but not essential
• Both spoken and written communication skills with experience of adapting your style and approach to the audience and message to be delivered
• Planned projects and activities systematically in line with business priorities, using a variety of analysis and problem solving techniques
• Proven experience of successful project management, utilising relevant tools and techniques to ensure consistent delivery