Business Support Officer / Administrator - Local Authority - #2115839

Business Support Officer

• Salary: £13.45 per hour
• Location: Sheffield
• Job Type: Temporary, Full-time

Join our dedicated Sheffield DoLS Team as a Business Support Officer. This role is crucial in supporting the Deprivation of Liberty Safeguards (DoLS), a legal framework designed to protect vulnerable individuals in hospital or care home settings by ensuring that any restrictions on their freedom are lawful, necessary, and in their best interests.

Day-to-day of the role:

• Process DoLS Form 1 applications and all associated documentation.
• Record and process DoLS applications and related forms on the Liquidlogic Adults System (LAS).
• Handle hospital DoLS applications and withdrawal requests.
• Submit enquiries to the Office of the Public Guardian (OPG).
• Upload and maintain electronic documents, reports, and case records.
• Update and maintain relevant spreadsheets and tracking systems.
• Respond to enquiries and chaser requests from care homes.
• Arrange and book interpreters as required.
• Coordinate room bookings and handle telephone enquiries.
• Provide administrative support and respond to requests from supervisory bodies and partner organisations.
• Process notifications of death and update records accordingly.
• Complete pending renewal tray checks and monitor outstanding actions.
• Collate documentation for Social Workers and other professionals.
• Prepare and provide legal documentation to the legal department when requested.
• Supply documentation to Best Interests Assessors (BIAs) as required.
• Process DoLS authorisations and renewals, including both high and low priority renewals.
• Support the administration of Mental Health Act (MHA) assessments and weekly allocation processes.
• Liaise with advocates and Independent Mental Capacity Advocates (IMCAs), responding to enquiries and providing administrative support.

Required Skills & Qualifications:

• Excellent concentration, accuracy, and attention to detail.
• Ability to manage a varied and demanding workload.
• Experience in handling sensitive and confidential information.
• Proficient in using office software and systems, particularly databases.
• Strong communication and interpersonal skills.
• Previous experience in a similar role is highly desirable.

Benefits:

• Comprehensive training covering all duties and systems as part of the induction process.
• Supportive team environment.
• Opportunity to contribute to a service that protects and supports vulnerable individuals.

To apply for the Business Support Officer position, please submit your CV by clicking Apply Now.