Senior Business Support Officer - #2125603

Senior Business Support Officer

• Job Type: Temporary, Full-time (Office Based)
• Location: Union Street, Sheffield, S1 2SH
• Duration: One month (Rolling Contract)
• Pay: £13.69 per hour PAYE
• Working Hours: 9am till 5pm

Sheffield City Council are seeking an experienced and well-rounded Senior Business Support Officer to join their Environmental Regulation Services Hub Team. This role offers a dynamic work environment within a supportive team, focusing on Environmental Protection, Health Protection, Food Hygiene, Pest Control, and more.

Day-to-day of the role:

• Support inbox triage, manage customer interactions, and handle the creation and inputting of new service requests across various linked services.
• Maintain and assist with the development of information systems and related procedures.
• Input, maintain, locate, and retrieve data using both computerised and manual systems.
• Support and take accurate records during complex meetings and arrange meetings and events as needed.
• Manage manual and electronic messages and mail according to corporate guidelines and service needs.
• Order, store, and distribute goods and services, process claims for payment, and handle orders/invoices through to payment using established IT systems.
• Contribute to the effectiveness of the service area by planning and organising your own and team workload, identifying areas for improvement, and maintaining constructive working relationships.

Required Skills & Qualifications:

• Excellent customer service and communication skills.
• Proficiency in using computer systems, including Microsoft Word, Excel, and Teams, alongside bespoke IT systems.
• Ability to prioritise tasks effectively, work to deadlines, and follow standard operating procedures.
• Experience in a related job is not essential; relevant transferable skills and a willingness to learn are highly valued.
• Familiarity with financial recording systems and the ability to produce information as required.

If you are interested in this role, please apply using your latest CV! and a Reed Consultant will be in touch!