Business Support Officer - #2145941

Business Support Officer

• Job Type: Temporary, Part-time (Office Based)
• Location: Northern General Hospital, S5 7AU
• Duration: Up to 3 months
• Pay: £13.74 per hour PAYE
• Working Hours: 22.20 hours per week
• Working Pattern: Wednesday & Thursday 8:45am to 5:15pm | Friday 8:45am to 4:45pm

Sheffield City Council are recruiting for a Business Support Officer to join their ACW Business Support Team based at Northern General Hospital. The team provides essential administrative and operational support to a range of services, including Hospital Social Work, Hospital First Contact, Hospital Out of Hours and the Intermediate Stroke Team.

Day-to-day of the role:

• Process referrals using LiquidLogic Adults, Connect and SystmOne systems (full training provided).
• Handle telephone enquiries via Storm and hospital phone systems.
• Liaise with service users, relatives, social workers, therapists, GPs and healthcare professionals.
• Monitor and action emails received through SCC and NHS Trust inboxes.
• Update inpatient information on hospital systems and LiquidLogic Adults.
• Maintain referral trackers and team rotas using Excel.
• Complete official documentation, including HA1 and OPG forms.
• Manage incoming and outgoing post.
• Attend meetings and take accurate minutes.
• Provide general administrative support to managers and team members.

Required Skills & Qualifications:

• Previous administration experience within a busy office environment.
• Excellent communication and customer service skills.
• Strong organisational skills and attention to detail.
• Good knowledge of Microsoft 365, particularly Teams, Excel and Outlook.
• Ability to work independently and use initiative, as well as work effectively within a team.
• Confident communicating with a wide range of health and social care professionals.
• Experience of social care or NHS systems would be advantageous but is not essential.

If you are interested in this role, please apply using your latest CV! and a Reed Consultant will be in touch.