Microsoft Intune Lead - #2181006

Job Description

Intune Transformation Lead - Global Bank

Role Overview

We are seeking an experienced Intune Transformation Lead to drive the strategic transformation of end-user computing through the delivery of a modern, secure, and cloud-managed workplace platform. This role will lead the bank's migration from traditional desktop management technologies to a fully modern management model leveraging Microsoft Intune, Entra ID, Windows Autopilot, and the broader Microsoft 365 ecosystem.

The successful candidate will combine deep technical subject matter expertise with strong programme leadership skills, operating across global teams to define strategy, drive execution, and deliver measurable business outcomes. The role requires close collaboration with Infrastructure, Security, Architecture, Operations, Risk, and Business Technology teams to establish a next-generation desktop management capability at enterprise scale.

Key Responsibilities

Transformation Leadership

• Define and own the enterprise roadmap for Modern Management across the global desktop estate.
• Lead large-scale transformation programme focused on replacing legacy endpoint management solutions with cloud-native management capabilities.
• Develop business cases, transformation strategies, target operating models, and migration plans.
• Drive stakeholder alignment across Infrastructure, Security, Risk, Compliance, Architecture, and Business leadership teams.
• Ensure successful delivery against programme milestones, budgets, risks, and business outcomes.

Modern Workplace & Endpoint Management SME

• Act as the bank's technical authority for Microsoft Intune and Modern Management technologies for desktop. This should include all types of desktop both physical and virtual.
• Support engineering teams to define standards for
• Device provisioning and lifecycle management
• Windows Autopilot
• Co-management and cloud attach strategies
• Application deployment and packaging
• Configuration management
• Endpoint security and compliance
• Update and patch management
• Provide expert guidance on Intune architecture, scalability, resilience, and operational readiness.

Programme Delivery

• Lead cross-functional global delivery teams operating across multiple regions and business units.
• Establish programme governance, reporting, RAID management, and executive communications.
• Manage vendor and partner relationships supporting transformation activities.
• Ensure dependencies across infrastructure, identity, networking, security, and workplace technology teams are effectively coordinated.
• Drive adoption, change management, and operational handover activities.

Security & Risk Management

• Ensure all endpoint management solutions align with banking regulatory requirements and security policies.
• Work closely with Cyber Security teams to implement Zero Trust principles.
• Embed security controls through device compliance, conditional access, endpoint protection, and privileged access management.
• Support audit, risk, and regulatory reviews relating to workplace technology platforms.

Service Excellence

• Establish operational standards and service metrics for modern management services.
• Drive continuous improvement of desktop engineering processes and tooling.
• Develop KPI and reporting frameworks to measure transformation success, adoption, compliance, and user experience.
• Support transition into BAU operations and service ownership models.

Required Experience

• Significant experience leading enterprise endpoint management transformations within large, complex organisations.
• Proven track record delivering global workplace transformation programmes involving 20,000+ endpoints.
• Deep expertise in Microsoft Intune and modern endpoint management technologies.
• Experience migrating from legacy management platforms such as:
• Microsoft Configuration Manager (SCCM/MECM)
• Group Policy
• Traditional imaging solutions
• Third-party endpoint management platforms
• Experience operating within highly regulated environments such as Banking, Financial Services, Insurance, or Government.
• Strong stakeholder management skills, with experience presenting to executive leadership and architecture governance forums.
• Demonstrable experience managing large-scale technology programmes with multiple workstreams and delivery teams.

Technical Skills

Essential

• Microsoft Intune
• Microsoft Entra ID (Azure AD)
• Windows Autopilot
• Microsoft Defender for Endpoint
• Conditional Access
• Endpoint Security Policies
• Windows Update for Business
• Configuration Profiles
• Compliance Policies
• Application Packaging and Deployment
• Microsoft 365 Endpoint Management
• PowerShell Automation
• Zero Trust Architecture

Desirable

• macOS Management via Intune
• Mobile Device Management (iOS/Android)
• Azure Virtual Desktop
• Windows 365
• Microsoft Defender Suite
• Endpoint Analytics
• ServiceNow Integration
• Workspace ONE or MobileIron migration experience
• Enterprise Architecture methodologies

Leadership Competencies

• Strategic thinker with the ability to translate business objectives into technology outcomes.
• Influential leader capable of driving change across large, matrix organisations.
• Strong programme and portfolio management capability.
• Excellent executive communication and stakeholder engagement skills.
• Ability to balance technical depth with commercial and operational considerations.
• Proven ability to lead geographically distributed teams and third-party suppliers.

Success Measures

The Intune Transformation Lead will be measured on:

• Successful delivery of the Modern Management transformation roadmap.
• Reduction of legacy desktop management dependencies.
• Increased adoption of cloud-managed devices.
• Improvement in endpoint compliance and security posture.
• Delivery of programme milestones within agreed timelines and budgets.
• Enhanced employee experience through simplified device provisioning and management.
• Achievement of operational readiness and sustainable service ownership models.

Candidate Profile

An exceptional candidate will be recognised as both a technical authority in endpoint modern management and a strategic transformation leader, capable of shaping and delivering a global programme that modernises workplace technology, strengthens security, and enables a cloud-first operating model across the bank.