Change Management Lead - #2196323

MPower Plus


Date: 1 day ago
City: Sheffield
Contract type: Part time
MPower Plus

Experience — Required

  • Proven experience delivering change and adoption for digital products, including stakeholder mapping, comms, training and readiness planning.
  • Strong ability to align change plans to incremental delivery/release roadmaps and operate readiness gates (training completion, SOP updates, champions in place).
  • Experience designing future-state user journeys and operating model/process changes (handoffs, decision rights, escalation paths) and clarifying ownership.
  • Experience creating role-based enablement materials (FAQs, launch packs, demos, quick guides) and tailoring messaging across user groups and regions.
  • Experience defining adoption KPIs and benefits realisation measures, establishing baselines, and running feedback loops to refine the backlog.
  • Comfortable operating in ambiguous environments with shifting requirements, while maintaining delivery discipline and transparency.

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