Project Support Officer - #459776

Sheffield Children's NHS Foundation Trust

Date: Jun 23, 2022
City: Sheffield
Salary: £21,892 - £24,157 / year
Contract type: Part time
Work schedule: Full day
Sheffield Children's NHS Foundation Trust
This is a fantastic opportunity to help influence change across the organisation, and build up your experience of supporting and managing change.

We’re looking for creativity and tenacity; a positive attitude and someone who can work collaboratively; managing multiple stakeholders with sometimes differing views.

You’ll be methodical, have an eye for detail and ideally have supported some healthcare projects previously. You’ll be able to make great working relationships quickly and understand how projects work.

  • Provide comprehensive project support to the CWAMH Care Group Programme.

  • Lead on specific elements of this project (with support from the Project Manager)

  • Support the Project manager in other areas such as workshops, virtual drop-ins and other stakeholder events

Sheffield Children’s is one of three independent, specialist paediatric hospitals in the country, providing dedicated healthcare for children and young people across community, mental health and acute specialist settings.

We have three overarching aims that set the direction for the Trust in our vision “to create a healthier future for children and young people.”

  • Outstanding patient care

  • Brilliant place to work

  • Leader in children’s health

Our commitment to rewarding colleagues is demonstrated through our brilliant reward and benefits offer including; generous annual leave entitlement and pension scheme and access to salary sacrifice schemes such as cycle to work and lease cars.

We are committed to supporting colleagues from different heritages and lifestyles while at work. This is supported through the offer we have in place for flexible working and the three equality network groups we have in place. Colleagues are encouraged to join these groups and request flexible working.

  • To be a member of the Service Improvement department and provide efficient administration backup to the Improvement Project Manager.

  • To deal with the telephone, e-mail and written communications for the CWAMH Care Group Programme.

  • Review requests through email/telephone for admin support and take action ensuring difficulties are reported to the Project Manager if further action is required.

  • Record and create reports for feedback to the Project Team. Use feedback/audit information to assist in developing further improvements within the programme.

  • Ensure all required data is readily available in all areas at each phase of the project to enable it to be reported into the CWAMH Care Group Programme.

  • Work closely with the Improvement Project Manager and identify areas for action.

  • Work with staff from all specialties and areas to coordinate correct information and its implementation across clinical wards and departments.

  • Ensure that the inter-dependent relationships between the improvement programmes and stakeholders are monitored and any issues are reported to the Improvement Project Manager

  • Contribute to and provide agreed training, and training materials required to ensure effective implementation of the programme

  • To send out, collate and input information for each phase of the project.

  • Contribute to the delivery of all stages of implementation plan.

  • To provide on-going training and support to staff throughout implementation of the programme.

  • Liaise with key stakeholders to ensure information is submitted for reports to meet deadlines, following up where information does not meet the required standards or is not submitted.

  • Set up and maintain project files and administer document control systems. Create and maintain a filing structure (electronic and paper) for each project supported according to agreed standards. Ensure effective application of methods and techniques and optimise the organisation, storage and version control of all relevant project information in electronic formats.

  • Assist the Improvement Project Manager and other project stakeholders with the delivery of the project, working closely with all stakeholders.

  • Undertake project management information processes to promote and support the efficient operation of the team e.g. change control, configuration management, project reporting, logging and follow up of risks and issues logs, updating project plans, status and highlight reports etc.

  • Assist with the development, production and validation of reports, dashboards and other information services for relevant governance boards ensuring delivery to time and the required quality.

  • Responsible for the collation of data, ensuring that accurate and timely information is available in the appropriate format for reporting and audit purposes.

  • Compile project related management information/reports often at short notice to managers/directors including data collection and manipulation.

  • Provide support and guidance on project management processes and procedure, tools and techniques as required ensuring that all requirements are completed accurately and efficiently.

  • Assist with the analysis of benefits or risks associated with the CWAMH Care Group Programme, and their monitoring.

Inclusive Recruitment & Selection

We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: [email protected]

We are currently reviewing our recruitment & selection process and are looking to make our job adverts more inclusive. This will support the long-term aim of Sheffield Children’s being a champion of Equality, Diversity and Inclusion. If you have any ideas in how we can make our recruitment & selection process more inclusive, please get in touch with Catherine Gilbert [email protected]

Trust Values

The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:

  • Compassion – leading by kindness and showing empathy, understanding and respect

  • Accountability – striving to do the right thing and owning responsibility

  • Respect – value differences, tackling inequality and fostering a culture of inclusion

  • Excellence – delivering a high-quality standard of care

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