Managed IT Services - #1691529

Our managed IT services offer a bespoke, tailor-made solution for your business. Our managed IT experts always look, specifically, at what will best suit your organisation ensuring our services fit into your exact business requirements, goals, and objectives. Whether you want to improve your existing IT infrastructure , migrate safely and securely to a cloud-powered modern workplace , or minimise IT downtime, we have a team of world-class industry experts who are dedicated to achieving your goals.

We supply a managed 24/7/365 IT support across the UK, with local teams based in key locations including London, Sheffield, and Nottingham. With a multilingual team, offering IT advice and support in English, Italian, German, French, Spanish and Portuguese, we are equipped to support national and international businesses alike.

Discover our managed it services

Strong, reliable and UK-based, our multilingual managed IT service desk is ready to assist your organisation 24/7/365.

From workplace transformations to day-to-day support and management of your end user compute (EUC) environments.

We work tirelessly, 24/7/365, to monitor and manage your infrastructure’s availability, performance, and health.

Allow Littlefish to tactically engage with third-parties and ensure all suppliers work together seamlessly to deliver services.

Offering intelligent automation consultancy and managed services to leverage the latest in RPA technology benefits.

Our expert team offers support that’s tailored to your unique business needs, ensuring that your entire IT infrastructure aligns with your organisational goals. As businesses and systems are continuously changing, we’ll also manage your platforms and ensure that it is regularly updated.

Whether you’re looking to fully outsource your IT, or are looking for experienced managed IT service providers to work in a co-source capacity alongside your existing teams and suppliers, Littlefish can help.

We offer a range of managed IT services tailored to meet the unique demands of your business. From comprehensive oversight of your entire IT landscape to targeted support in key areas, our approach is flexible and responsive. Our expertise extends to various sectors, ensuring that no matter your industry, our managed services can provide the robust support and innovative solutions you need.

With Littlefish, you’re not just outsourcing IT tasks; you’re partnering with a team that’s invested in your success and committed to driving your business forward.

We offer comprehensive managed IT services, focusing on flexibility and alignment with specific business goals, including 24/7 IT service desk, modern workplace solutions, and infrastructure management.

We provide continuous support through our 24/7 IT service desk, offering proactive monitoring and multilingual capabilities to ensure constant assistance for our clients.

Our IT infrastructure management encompasses proactive monitoring, optimisation of performance and health, and robust system maintenance to ensure efficient operations.

Our managed services offer customers tailored IT solutions that address specific needs, improve efficiency, and optimise performance, ensuring a world-class level of customer satisfaction.

We expertly aid businesses in modern workplace management by providing solutions that support evolving work dynamics, including collaboration tools and cloud services.

Our cyber security involves proactive measures for protecting clients, including advanced threat monitoring, incident response, and comprehensive cyber assessments.

Following the establishment of solid and secure IT system foundations in the early years of the SSRO, conceived and delivered mostly through cloud based services, we have been able to improve user experience and increase exploitation of technology investment with Littlefish as the SSRO’s IT managed service provider.

Since Littlefish have been appointed, they have been consistently delivering really excellent service to our staff. We have really tough expectations and have a sliding scale approach to customer satisfaction, so as the years go on, it gets harder. I’m really pleased to report that Littlefish have consistently met this scale.

It made sense to us to go to an organisation that could offer us a range of security services… we chose Littlefish because they could provide everything we needed. In an ever-evolving landscape, there’s always more to learn and new threats emerging, so I’m confident that Littlefish can help us with that.

We don’t see Littlefish as an ‘at arm’s length’ organisation, but as a partnership that works closely with us and that’s really important. We’ve really had great engagement in how they wish to understand our unique business and the way we operate and we’re starting to really reap the rewards of that engagement now.

Director of IT and Analytics, DHU Healthcare

This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.

Throughout the tender process it really did become obvious that Littlefish put customer service at the heart of their approach and were willing to get to know the Canal & River Trust as an organisation. Since go live the positive feedback has been overwhelmingly unanimous from across the organisation which reinforces the belief we have chosen the right partner.

Littlefish demonstrated that they were really focused on the end users, and treat themselves as part of our team. They would empathise and they would care about what it was that people needed, making the transition to the new service really smooth. They delivered training to our team so we had a deep understanding of what they do as an organisation, making them feel like an extension of our team.

Mark Sutton

Chief Digital Officer, Care Quality Commission

Information security was becoming a bigger and bigger concern for the company, with pharmaceuticals being a highly regulated industry. For us, data security is paramount and cannot be underestimated – we needed a partner we could trust, one that could come in and hit the ground running and that was Littlefish.

Working with Littlefish was an immensely positive experience and they proved to be a highly knowledgeable and an incredibly collaborative IT partner. They provided invaluable clarity and insight into our technology separation project planning, clearly linking their efforts to our core business objectives and guiding us confidently through each step of the way in a responsive and honest manner.

The organisation focuses heavily on data, digital, and IT, and wanted to service its customers in a better way, with a greater digital presence and use of data insights. Finding a partner that could assist PIB Group with digital transformation was key.

We trust Littlefish to work closely with us and move processes along and remove the need for constant firefighting when it comes to mitigating cyber security risks. Littlefish helped us put our priorities in place and reach a level of security I’m 100% happy with.

Chris Pinfold

Service Delivery Manager, Raven Housing Trust

Viridor was looking for a partner that enabled us to provide an extended and improved service across our business. The Littlefish innovative and flexible approach to service management is unique and refreshing, and this strongly influenced our decision to work with them. We were also greatly encouraged by their great track record with many customers.

The collaborative approach that Littlefish applied throughout this project was refreshing. Littlefish demonstrated that they were really focused on enabling us to meet our goals through a strategic digital transformation that leveraged the public cloud and bolstered our operations for the future.

We ran a full procurement exercise to choose a supplier for our service desk and end user computing, and Littlefish were the clear winners. What came across was the culture of Littlefish aligning with what we wanted to be able to do with the Croydon Digital Service.

Dave Briggs

Head of Digital Operations, Croydon Council

It is incredible the difference that Littlefish has made. We now have the support we need and we know that we can count on the Service Desk to support us as we continue to grow as a global company. Littlefish has truly become part of the NSK family.

Donald Banks

Head of IT Services for the Americas, NSK

Watford Borough Council was looking for a partner to match our energy and desire to improve technology services to our customers in a number of ways. A focused, efficient implementation plan, combined with real commitment and professionalism, has led us to a seamless transition on day one. We are excited to see how the service evolves over the next few years.

Associate Director of ICT and Shared Services, Watford Borough Council

We selected Littlefish to provide a 24/7 service desk to deliver IT support to our staff, end user compute to provide the latest technology to enable location independent working and network infrastructure management to ensure the network is optimal and always available.

Following the establishment of solid and secure IT system foundations in the early years of the SSRO, conceived and delivered mostly through cloud based services, we have been able to improve user experience and increase exploitation of technology investment with Littlefish as the SSRO’s IT managed service provider.

Since Littlefish have been appointed, they have been consistently delivering really excellent service to our staff. We have really tough expectations and have a sliding scale approach to customer satisfaction, so as the years go on, it gets harder. I’m really pleased to report that Littlefish have consistently met this scale.

It made sense to us to go to an organisation that could offer us a range of security services… we chose Littlefish because they could provide everything we needed. In an ever-evolving landscape, there’s always more to learn and new threats emerging, so I’m confident that Littlefish can help us with that.

We don’t see Littlefish as an ‘at arm’s length’ organisation, but as a partnership that works closely with us and that’s really important. We’ve really had great engagement in how they wish to understand our unique business and the way we operate and we’re starting to really reap the rewards of that engagement now.

Director of IT and Analytics, DHU Healthcare

This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.

Throughout the tender process it really did become obvious that Littlefish put customer service at the heart of their approach and were willing to get to know the Canal & River Trust as an organisation. Since go live the positive feedback has been overwhelmingly unanimous from across the organisation which reinforces the belief we have chosen the right partner.

Littlefish demonstrated that they were really focused on the end users, and treat themselves as part of our team. They would empathise and they would care about what it was that people needed, making the transition to the new service really smooth. They delivered training to our team so we had a deep understanding of what they do as an organisation, making them feel like an extension of our team.

Mark Sutton

Chief Digital Officer, Care Quality Commission

Information security was becoming a bigger and bigger concern for the company, with pharmaceuticals being a highly regulated industry. For us, data security is paramount and cannot be underestimated – we needed a partner we could trust, one that could come in and hit the ground running and that was Littlefish.

Working with Littlefish was an immensely positive experience and they proved to be a highly knowledgeable and an incredibly collaborative IT partner. They provided invaluable clarity and insight into our technology separation project planning, clearly linking their efforts to our core business objectives and guiding us confidently through each step of the way in a responsive and honest manner.

The organisation focuses heavily on data, digital, and IT, and wanted to service its customers in a better way, with a greater digital presence and use of data insights. Finding a partner that could assist PIB Group with digital transformation was key.

We trust Littlefish to work closely with us and move processes along and remove the need for constant firefighting when it comes to mitigating cyber security risks. Littlefish helped us put our priorities in place and reach a level of security I’m 100% happy with.

Chris Pinfold

Service Delivery Manager, Raven Housing Trust

Viridor was looking for a partner that enabled us to provide an extended and improved service across our business. The Littlefish innovative and flexible approach to service management is unique and refreshing, and this strongly influenced our decision to work with them. We were also greatly encouraged by their great track record with many customers.

The collaborative approach that Littlefish applied throughout this project was refreshing. Littlefish demonstrated that they were really focused on enabling us to meet our goals through a strategic digital transformation that leveraged the public cloud and bolstered our operations for the future.

We ran a full procurement exercise to choose a supplier for our service desk and end user computing, and Littlefish were the clear winners. What came across was the culture of Littlefish aligning with what we wanted to be able to do with the Croydon Digital Service.

Dave Briggs

Head of Digital Operations, Croydon Council

It is incredible the difference that Littlefish has made. We now have the support we need and we know that we can count on the Service Desk to support us as we continue to grow as a global company. Littlefish has truly become part of the NSK family.

Donald Banks

Head of IT Services for the Americas, NSK

Watford Borough Council was looking for a partner to match our energy and desire to improve technology services to our customers in a number of ways. A focused, efficient implementation plan, combined with real commitment and professionalism, has led us to a seamless transition on day one. We are excited to see how the service evolves over the next few years.

Associate Director of ICT and Shared Services, Watford Borough Council

We selected Littlefish to provide a 24/7 service desk to deliver IT support to our staff, end user compute to provide the latest technology to enable location independent working and network infrastructure management to ensure the network is optimal and always available.

Following the establishment of solid and secure IT system foundations in the early years of the SSRO, conceived and delivered mostly through cloud based services, we have been able to improve user experience and increase exploitation of technology investment with Littlefish as the SSRO’s IT managed service provider.