Night Receptionist - #1698197

Radisson Hotel Group is one of
the world's largest hotel groups with ten distinctive hotel brands, and more
than 1,160 hotels in operation and under development in 95+ countries. The
Group’s overarching brand promise is Every Moment Matters with a signature Yes
I Can! service ethos.

People are at the core of our business success and future. Our people are true
Moment Makers and together we bring the culture, spirit, environment and
opportunities that empower you to be your best, every day, everywhere, every
time. Together, we make Every Moment Matter.

We are now looking for a Guest Service Agent - Nights to join our dynamic team
here at Radisson Hotel Group!

We focus on you as a person, your skills, talents, and passion – not only on
your resume. Because mindset is what it’s all about. And you can grow the rest
with us. That's a promise!

What We Offer Our Guest Service Agent


We aim to be as good a place to work as we are to stay. That is why we offer a
competitive compensation and benefits package, which includes:

• Special rates for our team members, and friends and families while travelling
and staying in our hotels

• We take our “We grow talent, talent grows us” culture belief to heart. With
us you will benefit from a wide range of development offers supporting your
learning & growth right from your onboarding. This includes an individual
development plan and unlimited access to more than +20K learning modules &
programs through Radisson Academy

• Participate and live Responsible Business every day together with our team
members in the hotel and in the local communities where we work on creating
shared value, better futures and a better planet for all

• Contributory pension scheme and Life Assurance

• Complimentary meal on duty

• Uniform

• Access to the Employee Assistance Programme through UNUM

• Fantastic opportunities to progress

• 28 days holiday for full time team members

• Free use of our leisure, pool and gym facilities at off-peak times *where
applicable

The
Guest Service Agent Role

Our front office team is the heart of the house, providing a warm welcome and
happy smile, and where we strive to deliver an experience that is beyond
expectation - creating memorable moments for our guests. 

• Our Guest Service Agents love the hustle and bustle of life! It’s not
just about check-in and check-out. It’s about everything in-between

• You will be our guests’ superhero ensuring all aspects of the guest journey
and experience are anticipated and delivered to the highest level

• You will exude patience, empathy and have the personality to host the show

• As an integral part of the team, you will work proactively to ensure guest
satisfaction and the smooth running of the front office department

As Guest Service Agent, you will join a team that is passionate about
delivering incredible service where we believe that anything is possible,
whilst having fun in all that we do!

Qualities We Are Looking For In Our Guest Service Agent

• Flexibility and a positive, Yes I Can! Attitude

• An eye for detail

• Is a creative problem-solver

• Passionate about creating extraordinary service

• Ability to work as part of a team to ensure guest satisfaction

• Strong verbal communication skills

• Experience in a similar position is beneficial but not essential

The Radisson Hotel Group portfolio includes Radisson Collection,
Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park
Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought
together under one commercial umbrella brand Radisson Hotels. 

Become part of the world of Moment Makers, we are looking forward to
getting to know you!