Area Manager - GSF Hubs, IN GSF Upstream Network - #1768270

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon is seeking Area Managers for our IN GSF Upstream Network. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Key job responsibilities
Managing the overall operations of GSF hub, typically managed by a 3P partner and catering to Amazon Now/ Amazon Fresh/ SSD FCs in the region. The role entails launch to everyday execution of the hub.

This involves working in sync with partner teams, such as coordinating with the S&OP team for load balancing and future planning requirements to adequately prepare operations for business needs.

The role also involves collaborating with the transportation team to ensure smooth outbound operations, maintaining a steady flow, and ensuring the timely dispatch of customer orders. Additionally, it works closely with the supply chain team to ensure high standards for business continuity and expansion.

Drive cost and quality initiatives, process improvements, and Lean initiatives to help functional areas exceed business goals.

Share best practices across all departments and within the network. Improve process efficiency and setting up new processes required for site operations.

Collaborate closely with the 3P partner to build and secure support and resources for projects and initiatives.

Capable of addressing operational and personnel issues affecting the functional area and raising potential issues that could impact multiple areas. Proactively suggest solutions and share them with the relevant stakeholders.

About the team
IN GSF Upstream Network comprises of specialty hubs and fulfilment centers which cater to varied requirements for Amazon India speed programs like SSD (Sub Same Day), Amazon Fresh (2 Hour Slotted Delivery) and Amazon Now (10 Min Quick Commerce service).

- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

- 1+ years of performance metrics, process improvement or lean techniques experience

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