Operations Manager, AF Line Haul, ATS -Line haul - #1775922

At Amazon, we're working to be the most customer-centric company on earth. To achieve this, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brands in the world, distributing millions of products annually to our loyal customers.

Amazon is seeking an Operations Manager for its Transportation team. In this role, you will work closely with fulfillment centers (FCs), sort centers (SCs), last mile (LM) logistics partners, and other stakeholders to ensure smooth management of line haul operations across Amazon's middle mile network.

As a Line Haul Manager, you will be responsible for executing carrier operations in your assigned city/region. You will collaborate with internal teams including Fulfillment Centers, Sort Centers, Network Design, S&OP, Air and Rail haul, EF team, and Last Mile operations, as well as external vendors and carriers. The ideal candidate will have a proven ability to drive process improvements, adapt to our rapid growth, and motivate others. You should have a proactive attitude and be capable of solving problems independently with limited guidance. Your responsibilities will include managing operational metrics, leading continuous improvement initiatives, managing carrier relationships, and planning for network changes.

• Manage day-to-day execution, planning, network expansion, and carrier management.


• Build relationships with LH / MR carriers and key stakeholders.


• Manage LH / MR schedules weekly and monthly.


• Plan and scale capacities for peak sale events in collaboration with the central team and carriers.


• Lead initiatives to improve network speed, reliability, and expansion.


• Manage continuous improvement projects related to safety, cost, and efficiency.


• Drive programs of national/regional importance with multiple stakeholders.

• Develop GBs, optimize truck utilization, and monitor carrier arrival performance.


• Conduct accident analysis and prepare bridge for WBR.


• Plan BAU activities and analyze operations.


• Coordinate with SLP and carriers to reduce in-transit losses.


• Engage in safety improvements for yard and road safety.


• Drive R4D training and adoption with carriers.


• Ensure preregistration compliance, manage self-invoicing, and support new SC, FC, and station launches.


• Prepare vehicle fleet plans, allocate carriers, and support ART event execution.


• Assist sub LH functions like AF and AMXL.

The Amazon Transportation Service (ATS) team is vital to Amazon’s operational speed. Using air, sea, and road transport, along with advanced sortation centers, our team ensures maximum efficiency in delivery. We prioritize safety and leverage data-driven decisions to improve our processes.

• Bachelor's degree or equivalent.


• 2+ years of experience in performance metrics, process improvement, or lean techniques.


• Ability to work flexible schedules, including weekends, nights, and holidays.

• 1+ years of experience in performance metrics, process improvement, or lean techniques.

We are committed to an inclusive culture that empowers all Amazonians. If you need workplace accommodations during the application or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations. Amazon is an equal opportunity employer and does not discriminate based on protected veteran status, disability, or other legally protected categories.