Business Analyst - #2091944

Business Analyst - Technology Process Optimisation

About the Role

We are seeking an experienced Business Analyst to join a high-profile financial services technology organisation undergoing significant transformation and modernisation. Working within a central technology function, you will play a key role in supporting strategic initiatives that improve operational efficiency, technology governance, service delivery, and business processes across a large and complex enterprise environment.

This is an excellent opportunity for a Business Analyst who enjoys engaging with senior stakeholders, analysing and improving processes, and producing high-quality documentation and reporting to support decision-making at all levels of the organisation.

Key Responsibilities

• Engage with business and technology stakeholders to gather, analyse, and document requirements.
• Facilitate workshops and stakeholder meetings to understand current and future-state processes.
• Produce detailed process maps, workflows, and operating models using Visio or similar process modelling tools
• Identify opportunities for process optimisation, standardisation, and efficiency improvements.
• Support programme and project delivery through impact assessments, gap analysis, and business case development.
• Create high-quality PowerPoint presentations and executive reporting materials for leadership audiences.
• Track and report on project progress, risks, issues, dependencies, and key milestones.
• Collaborate with project managers, technology teams, and business representatives to ensure successful delivery outcomes.
• Support governance activities and contribute to programme reporting and steering committee packs.
• Ensure requirements and business outcomes are clearly understood and communicated throughout the project lifecycle.

Skills & Experience

Essential

• Proven experience working as a Business Analyst within large-scale technology, infrastructure, or transformation programmes,
• Strong process mapping and process improvement experience.
• Advanced Visio skills with the ability to create clear and professional process flows and operating models.
• Strong PowerPoint skills, including the creation of executive-level presentations and reporting packs.
• Experience gathering and documenting business and functional requirements.
• Excellent stakeholder management and communication skills.
• Ability to work across multiple workstreams in a fast-paced environment.
• Strong analytical and problem-solving capabilities.

Desirable

• Experience working within enterprise technology, infrastructure, cloud, or operational transformation environments.
• Knowledge of project delivery methodologies including Agile and Waterfall.
• Familiarity with governance, risk, and control frameworks.
• Experience supporting senior leadership and executive stakeholder groups.
• Relevant Business Analysis certifications (BCS, IIBA, CBAP, or equivalent.

What You'll Bring

You will be a proactive and collaborative Business Analyst who can confidently engage with stakeholders at all levels of the organisation. You will possess the ability to translate complex information into clear, actionable insights and produce high-quality documentation that supports strategic decision-making. Strong attention to detail, excellent communication skills, and a passion for driving business improvement will be key to your success.