Sales Assistant - Part Time Night Shift - #1769906

JD Sports- 2357 Meadowhall Temp, Unit 3A The Gallery, SHEFFIELD, Sheffield, United Kingdom Req #1975

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world

JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally

We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives

Role overview:

We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career

Responsibilities:

Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme

Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales

Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines

Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines

Process sales transactions, including cash handling and card payments accurately

Upsell and cross-sell products to maximise sales opportunities

Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing

Address and resolve customer queries in a professional manner

Work closely with other sales assistants and team members to achieve store targets

Role objectives and KPI’s:

Contribute to achieving or exceeding the stores monthly sales target

Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT

Achieve upselling or cross-selling targets

Maintain a high Net Promotor Score

Ensure all stock on the shop floor is fully replenished

Skills and Experience :

A positive attitude towards a fast-paced, customer focused retail environment

An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills

Confident Interpersonal and communication skills who thrives in social situations through engagement with customers

Flexibility to work various shifts, including weekends and holidays, based on store needs

We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:

Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)

Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)

Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)

Health cash plans

Wide range of internal development courses to support personal and professional development throughout your career journey with the Group

Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)

Discounted Gym memberships at JD Gyms

Access to colleague networks, to share lived experiences and support initiatives that drive positive change

Opportunities to volunteer and contribute to JD Foundation

Employer engagement forums to help influence positive change

We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work

JD Sports- 2357 Meadowhall Temp, Unit 3A The Gallery, SHEFFIELD, Sheffield, United Kingdom



#J-18808-Ljbffr